Managed Security. 24×7 detection and response, by named humans.
A 24×7 security operations centre with senior analysts named on your contract — detection, response, and the evidence your auditor and insurer ask for. Foundation, Defence, and Resilience tiers. Human accountability, never “the model decided”.
The challenge
You're usually here for one of two reasons. Either you're choosing a security partner against a written obligation and a board risk-committee timeline — or something has already happened, and the question on your desk is who answers the phone at 2am and what evidence they leave on Monday.
Mid-market firms sit in a hard middle. The big end can afford an in-house security operations centre and the very small end gets by on basic tools — but the middle has to buy in 24×7 detection and response, plus the evidence chain regulators and insurers expect, without paying tier-1 consulting fees.
Our approach
Most managed-security pages promise AI-powered, autonomous, intelligent defence. We say the opposite, plainly: humans do this work. The detection tools ingest signal at machine scale, but the decision about what to do next is made by a named analyst on your contract.
We make that choice deliberately. Regulators increasingly want evidence of human accountability in the response chain — and "the model decided" is not an answer your auditor, your insurer, or your board will accept.
What happens when something fires
Detect
SIEM (Microsoft Sentinel) and EDR ingest signal 24×7; alerts are mapped to MITRE ATT&CK.
Triage & contain
A named senior analyst makes the call and acts — within a containment SLA we publish.
Report
An evidence summary your board, auditor, and insurer can use — every time.
What's included
24×7 detection & response
SIEM (Microsoft Sentinel) and EDR (SentinelOne/CrowdStrike where it fits) monitored around the clock, mapped to MITRE ATT&CK.
Named senior analysts
The triage, the containment call, and the 2am phone call are done by people whose names are on your contract — CREST-certified.
Published containment SLAs
We commit to containment times and report against them, hit or miss.
Regulator-ready evidence
CPS 234 control mapping and Essential Eight ML2 evidence produced as a deliverable, not a scramble before the audit.
Engagement options
Foundation
Monitoring and alerting — always-on visibility, with evidence on tap.
Defence
Adds full detection and response with on-call incident handling by named analysts.
Resilience
The complete chain: proactive threat work, tested response, and board-grade evidence for regulated firms.
No other partner combines all of these capabilities under one roof.
Humans, on the contract
Named senior analysts own the response — the accountability regulators now ask for.
Built for regulated mid-market
CPS 234, CPS 230, and Essential Eight are the language we work in, with sample evidence packs on request.
Machine-scale detection, human decisions
Sentinel and EDR do the ingest; the containment call is made by a person.
Affordable 24×7
Round-the-clock cover from a Colombo-backed team, without tier-1 consulting rates.
Frequently asked questions
Do you use AI in security operations?
For ingest and correlation, yes. For the decision about what to do next — no. That call is made by a named human analyst, on purpose, because regulators expect human accountability in the response chain.
Can you produce CPS 234 evidence?
Yes — control mapping and a sample evidence pack are available on request, and evidence is a standard deliverable.
How is this different from Cybersecurity, GRC & Essential Eight?
Managed Security runs your defence 24×7. Cybersecurity, GRC & Essential Eight assesses and hardens you at a point in time — many clients do both.
How fast can containment happen?
We publish containment SLAs by tier and report against them — the number is on the wall, hit or miss.
Detection at machine scale. Decisions by named humans.
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