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Building a successful remote team for an Australian marketing agency

October 27, 2021

Overview

Our customer is a holistic creative agency with expertise in branding, strategy, digital marketing, website development, and content creation.  was officially launched in 2015 with an in-house team and a team of trusty freelancer developers who came together to achieve the objectives of the company. 

In order to cater to this new set of needs, they needed to expand their development team. They tried to do this with local talent, but this was met with the following challenges.

Key Challenges;

  • Our customer was having a lot of trouble sourcing qualified local people with the right skill set.
  • Local freelance software developers are costly, and they are frequently found to be unreliable.
  • The business recognized that onboarding new freelancers on a regular basis was consuming a lot of their time.
  • As the demand for their client services increased , they needed to expand its development team.

Solutions

  • BISTEC initiated the process of forming an extended team by identifying the needs of the customer.
  • We developed a model that would align successfully with the company’s goals.
  • BISTEC then identified several candidates who were found to possess the skillset needed to carry out the work.
  • Formed the team with involvement of customer, right from the start with initial screening of the candidates

Outcomes

  • The involvement of our customer in the selection process resulted in choosing correct offshore team members with the required skill set & suits their culture.
  • The customer was able to expand the offering to their customers while keeping the cost at a realistic model.
  • With the all-round skills offered by BISTEC team, customer was able to venture into new business areas.

National Population & Housing Census 2021

September 15, 2021

Overview

Our customer is a fully government-owned technology company of a prominent nation in Southeast Asia. The population and housing census process of this nation up to now has been a completely manual process.

Key Requirements;

  • The objective of this engagement was to digitize their national population and housing census process.
  • To go from collection to analysis and visualization taking the advantage of global technological advancements.

Solutions

The solution consists of three stages as given below.

Stage 01, Develop an application consists of a Back Office Portal for the relevant staff of the Ministry of Finance and Economy, a mobile application for the Census Enumerators.

Stage 02, Consists of the online census survey form accessible to every citizen of this nation willing to participate in the online submission.

Stage 03, Required for the Back Office Portal to be further enhanced to allow the tracking of offline census participants, the corresponding data entry of manually collected data, and the coding entry for every participating citizen.

Key solution highlights

  • Agile / SCRUM framework was followed and practiced
  • Discover requirements, define the solution, architecture, and development of the system
  • Established operational and development process for smooth project execution
  • Established required DevOps processes

Tools & Technology

           

Outcomes

Achievement of the digitization target for the 2021 census and implementation of a fully-fledged census application consisting of website, mobile app, and back-office portal

BISTEC was responsible for,

  • Providing responsive and secure census questionnaire online form for citizens
  • Providing a mobile application for enumerators to conduct a pre-enumeration process
  • Generating and maintaining unique ID for each housing unit of this nation
  • Providing a secure Back Office Portal for enumerators and officers to manage census process and pre/post census data
  • Providing automated and customizable data cleansing and data coding module to manage post census data
  • Integration with other government agencies to validate and verify the census data

Enabled the accounting practitioner to grow his business

September 15, 2021

Overview

The client is a sole tax and accounting practitioner from Sydney, Australia providing accounting and tax-related services to his clients. His specialty was that he was traveling across the country to physically meet his clients in order to provide the correct and accurate advice on accounting and tax-related matters. 

He was facing many difficulties such as, 

  • A lot of time was spent on traveling & meetings. 
  • Adhering to an unhealthy work pattern, working 16 hours per day to prepare all the financials and tax papers. 
  • He was a single accountant & therefore not viable to hire another accountant locally. 

So, it was required for him to find a competent offshore accountant at a lower cost, to handle the overall accounting workload on his behalf including Bookkeeping, Financial Services, and SMSF. 

Solutions

  • In April 2018, BISTEC Global provided an offshore employee with over 8 years of accounting experience in Australian accounting practices & taxation, to handle all the work on behalf of the client. 
  • BISTEC IT support team provided the necessary help in order to migrate the HandiLedger desktop version to the desktop of the offshore employee. 

Tools & Technology

           

Outcomes

  • Happy customers as he was able to spend more time advising them on accounting-related matters. 
  • Increased client base & increased business revenue. 
  • The efficient work-life balance thus gained more time to spend with the family. 
  • Smooth function in business, as a result of clearing up all the backlogs. 
Enabled the client to grow his business with our offshore employees through Australian accounting practices and taxation.

Client Feedbacks  

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